Terms of Service
Last updated: 17 July 2026
Not medical advice
Myo is a wellness and self-tracking tool. It is not a medical device, not a diagnostic tool, and not a substitute for professional medical, psychiatric, or mental-health care. Nothing in the app — including scores, recommendations, and coach chat — constitutes medical advice. If you are in crisis or need clinical care, contact a qualified professional or your local emergency service.
1. Who we are
Myo (myo.coach) is operated by VR Express OOD, Sofia, Bulgaria ("we", "us"). By creating an account or using the service you agree to these Terms.
2. Account
You must be at least 18 years old. You are responsible for keeping your credentials safe and for activity under your account. One person per account.
3. Acceptable use
- Do not use Myo to break the law or harm yourself or others.
- Do not attempt to access other users' data or bypass security.
- Do not scrape, resell, or reverse-engineer the service.
- Do not upload data about anyone other than yourself.
4. Subscriptions and billing
Myo offers a Free tier and a paid Recovery tier. Paid subscriptions are billed through Stripe on a recurring monthly basis at the price shown on the pricing page. You can cancel any time from Settings; access continues until the end of the paid period. We do not offer refunds for partial periods unless required by law.
5. Your content and data
You keep ownership of everything you log. You grant us the minimum licence needed to store, process, and display it back to you and to run the service (including sending it to processors listed in the Privacy Policy). We do not sell your data.
6. AI outputs
Some features use AI (activity parsing, coach chat, recommendations). AI outputs can be wrong or incomplete. Treat them as suggestions and verify anything important.
7. Availability
We aim for high availability but do not guarantee uninterrupted service. We may change or discontinue features with reasonable notice.
8. Termination
You can delete your account at any time from Settings or by emailing us. We may suspend or terminate accounts that violate these Terms.
9. Warranty disclaimer
The service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by applicable law.
10. Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising out of the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under mandatory law.
11. Governing law
These Terms are governed by the laws of Bulgaria and applicable EU law. Disputes are subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria, without prejudice to any mandatory consumer-protection rights in your country of residence.
12. Changes
We may update these Terms; material changes will be announced in-app or by email. Continued use after changes means you accept the updated Terms.
13. Contact
Questions? Email hello@myo.coach or, for privacy matters, privacy@myo.coach.